comScore's Product Support and Operations team is looking for a Product Support Manager for our Advertising and Digital Products. This role will focus heavily on escalation of support cases that are technical in nature. The succesful candidate will be managing a small team of 2, as well as working to identify where we have opportunities to maximize operational efficiencies within this group. This is an ideal role for someone who wants a player-coach type of feel to their role.
In this hybrid hands-on role, you'll spend your time working on client inquiries and securing a resolution in timely fashion by leveraging comScore's proprietary technology to solve technical issues for our clients on our platform. In addition, you will be responsible for conducting operational and performance related analysis to ensure we are providing top-notch service to our clients at all times, as efficiently as possible.
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About comScore: comScore, Inc. (OTC: SCOR) is a leading cross-platform measurement company that measures audiences, brands and consumer behavior everywhere.
comScore is a recognized global leader in cross-platform measurement of audiences, advertising and consumer behavior. Built on precision and innovation, comScore combines proprietary TV, digital and movie viewing data with vast demographic details to measure consumers’ multiscreen behavior at scale. With more than 3,200 clients and a global footprint that spans more than 75 countries, comScore is delivering the future of media measurement.
EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.