Client Insights Analyst

Job Locations US-IL-Chicago
Posted Date 1 month ago(1/22/2018 3:53 PM)
# of Openings
Commercial (Sales & Client Insights)

Job Description








In this role, you will be responsible for delivering superior client service by managing client relationships including technical and business inquiries, providing product details and leading product trainings that support client's business objectives. This position provides career growth opportunities for driven, successful individuals.




  • Proactively manage client relationships, including account health, customer satisfaction, and usage of comScore products & services.
  • Develop expert knowledge of comScore products, capabilities and technical processes
  • Help clients understand comScore data and gain business value from it
  • Analyzes data to tell a story and illustrate value of the data for clients and competitive sets.
  • Considers client's business industry to complete analysis specific to client's needs
  • Deliver customer trainings focused on answering relevant business questions
  • Research industry trends to help enhance the business insights that are provided to clients
  • Proactively work with sales teams to grow, improve, and amplify relationships with clients




  • 2-5 years of experience in a client-facing position with experience in research, analytics, or audience measurement, with a media publisher, advertiser, or agency  
  • Understanding of, and interest in, digital and legacy media, audience measurement, online advertising, and online technologies a plus
  • Proficiency with Microsoft Office suite, including more advanced features of Excel  
  • Additional comfort with online interfaces, CRM tools, and other SaaS products
  • Ability to confidently and effectively present complex information to individuals or groups in person or remotely
  • Strong time management and organizational skills with the ability to effectively manage deadlines and client expectations  
  • Ability to work independently and as part of larger groups.

About comScore: comScore is a leading cross-platform measurement company that measures audiences, brands and consumer behavior everywhere. 


comScore completed its merger with Rentrak Corporation in January 2016, to create the new model for a dynamic, cross-platform world. Built on precision and innovation, comScore’s data footprint combines proprietary digital, TV and movie intelligence with vast demographic details to quantify consumers’ multiscreen behavior at massive scale. This approach helps media companies monetize their complete audiences and allows marketers to reach these audiences more effectively. With more than 3,200 clients and a global footprint in more than 70 countries, comScore is delivering the future of measurement. 


Shares of comScore stock are currently traded on the OTC Market (OTC:SCOR).

For more information on comScore, please visit


EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.






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