• Analyst, Client Success

    Job Locations US-NY-New York
    Posted Date 1 week ago(5/14/2018 10:33 AM)
    ID
    21060
    # of Openings
    1
    Category
    Commercial (Sales & Client Insights)
  • Job Description

     

    JOB TITLE:        ANALYST, CLIENT SUCCESS

    LOCATION:        NEW YORK, NY

    REPORTS TO:     DIRECTOR, CLIENT SUCCESS

     

    JOB FUNCTION:

     

    This Analyst will help support comScore's relationships with advertiser, agency, media, ad tech and broadcaster clients by managing delivery of comScore data, helping clients gain business value from that data, and preparing and delivering reports and analyses. This person will provide superior client service to these firms including timely and informative responses to client inquiries, product training and support, and methodology training, via a client-centric approach to clients business objectives and goals. This position provides growth opportunities for driven, successful individuals.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

     

    • Deliver exceptional client service support to clients
    • Communicate regularly with clients and agencies, keeping them engaged and utilizing our data
    • Project management across several accounts, including conducting kick off calls, hosting training sessions with clients and working with internal comScore teams to effectively launch new projects 
    • Collaborate with internal teams, working together to keep projects on track and resolving issues as they arise 
    • Deliver custom reports and analyses that address clients business questions and goals, including conducting industry and web site research, performing data quality assurance checks and investigations, analyzing large amounts of data, researching changes in trends, preparing spreadsheet reports and slide presentations, and presenting findings to existing clients in order to deliver strategic consulting services and business insights Support ongoing deliveries of comScore data; help clients understand data and gain business value from it

     

     

    QUALIFICATIONS:

     

    • 2-4 years of experience in a client-facing position within an analytics, audience measurement business, advertising agency, or computer science field
    • Proficient with Microsoft Office Suite
    • Sees the value in taking a collaborative approach to problem solving
    • Possesses strong time management skills and can properly set client expectations for all turnaround items
    • Ability to code and automate systems with JavaScript, VBA, or other languages highly desired 

     

    About comScore: comScore is a leading cross-platform measurement company that measures audiences, brands and consumer behavior everywhere. Built on precision and innovation, comScore’s data footprint combines proprietary digital, TV and movie intelligence with vast demographic details to quantify consumers’ multiscreen behavior at massive scale. This approach helps media companies monetize their complete audiences and allows marketers to reach these audiences more effectively. With more than 3,200 clients and a global footprint in 70 countries, comScore is delivering the future of measurement. Shares of comScore stock are currently traded on the OTC Market (OTC:SCOR). For more information on comScore, please visit comscore.com.

     

    EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law

     

     

    *LI-ML1

    *MSJA

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