• Senior Technical Writer

    Job Locations US-OR-Portland
    Posted Date 1 month ago(1 month ago)
    ID
    21230
    # of Openings
    1
    Category
    Data Analytics, Research & Product Operations
  • Job Description

    Job Title: Technical Writer II

    Location: Portland, OR

     

    About This Role:

     

    The Technical Writer has experience creating, managing and editing documentation in a tech-focused industry. Prior knowledge of data analytics is a plus. You are well versed in a broad array of authoring and publishing tools and can collaborate effectively with product teams, stakeholders, developers, support and quality engineers. Your responsibility is to author customized technical documentation, such as guides, tutorials, web-based help systems and specifications for internal and external use. Additionally, you may find yourself working to maintain documentation on internal Wikis as well as documenting internal engineering processes and specifications.

     

    What You’ll Do:

    • Turning the coolest new technologies in Big Data into simple, usable information that is easily digestible by end-users.
    • Executing in all phases of documentation from planning, designing, writing, and editing to publishing and resource management.
    • You are responsible for actively engaging stakeholders to identify and document their current environment.
    • Creating task-based help articles targeted at business users and administrators.

    What You’ll Need:

    • Bachelors degree in English, Journalism, or related field.
    • 2-4 years of professional experience in technical writing.
    • Experience with MadCap Flare, Google Sites or SharePoint, MS Office products, Wiki sites and web-based content.
    • Experience with a ticketing system, JIRA is preferred.
    • You like working independently and thrive on managing your time wisely.
    • You have some exposure how Agile teams run and can balance the wants of stakeholders with the needs of users.
    • You can take product requirements from a Jira ticket and work with development teams to turn that information in to task-based documentation.
    • Most importantly, you want users to find the right information quickly.
    • Proven ability to learn and describe complicated, abstract technology as well as products, functions, and features in clear and helpful language, using industry-standard and common language as appropriate for the audience.
    • Proven ability to harvest information from subject matter experts.
    • Ability to take ownership and work independently, thriving in a startup culture.
    • Ability to work closely in a collaborative role with other team members of varying levels of technical expertise.

     

    About comScore: comScore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, comScore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, comScore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about comScore, please visit comScore.com.

     

    EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law

     

    *LI-BM1   

     

    *MSJA

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