comScore, Inc

  • Client Support Associate

    Job Locations US-CA-Sherman Oaks
    Posted Date 3 weeks ago(10/26/2018 3:08 PM)
    # of Openings
    Data Analytics, Research & Product Operations
  • Job Description

    Job Title: Client Support Associate

    Location:  Sherman Oaks, CA


    About This Role:


    Comscore is looking for an entry-level Client Support Associate to support Business Applications and Development.


    This person will be required to develop in-depth knowledge of the application portfolio and will be expected to produce functional documentation based on requirements. The Client Support Associate may also assist Customer Support, Training and QA as the need arises.


    The successful candidate will work with the Technical Team, Project Managers, Business Analysts and Customers and will be an integral part of the development, deployment and support of the Hollywood Software Distribution products.


    What You’ll Need:

    • Ability to assist with data analysis, case analysis and business process mapping in order to identify and quantify inefficiencies which can be improved through automation, for cross functional business entities
    • Ability to assist with Customer Support
    • Ability to assist with testing
    • Ability to assist with development of presentations for User Meetings
    • Connects functional and technical requirements to business requirements
    • Writes software requirements for Waterfall or Agile project
    • Ability to interact with managers, architects, developers, quality assurance engineers, subject matter experts, and other software team members
    • Balances multiple priorities and deadlines

    Desired Skills:

    • Familiar with Accounting concepts (A/R, A/P, G/L)Is familiar with data models and data relationships
    • Familiar with the Theatrical distribution business
    • Familiar with Sales Force
    • Self-starter, reliable, responsible, and hard-working
    • Takes ownership over meeting and exceeding stated goals
    • Comfortable in a flexible and changing environment
    • Detail-oriented
    • Team player.
    • Consistently perform in the top 5% of the population
    • Enjoys interacting with people
    • Proficient in Microsoft Office Suites


    About Comscore

    At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.


    Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit


    EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.


    To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.


    At this time, Comscore will not sponsor a new applicant for employment authorization for this position.





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