comScore, Inc

  • Technical Writer II

    Job Locations US-OR-Portland
    Posted Date 1 week ago(1/10/2019 2:37 PM)
    # of Openings
    Data Analytics, Research & Product Operations
  • Job Description

    Job Title: Technical Writer II

    Location: Portland, OR (PDX Office)


    About This Role:


    The Technical Writer has experience creating, managing and editing documentation in a tech-focused industry. Prior knowledge of data analytics is a plus. You are well versed in a broad array of authoring and publishing tools and can collaborate effectively with product teams, stakeholders, developers, support and quality engineers. Your responsibility is to author customized technical documentation, such as guides, tutorials, web-based help systems and specifications for internal and external use. Additionally, you may find yourself working to maintain documentation on internal Wikis as well as documenting internal engineering processes and specifications. Most importantly, you want users to find the right information quickly!


    What You’ll Do:

    • Turning the coolest new technologies in Big Data into simple, usable information that is easily digestible by end-users
    • Executing in all phases of documentation from planning, designing, writing, and editing to publishing and resource management
    • You are responsible for actively engaging stakeholders to identify and document their current environment
    • Creating task-based help articles targeted at business users and administrators


    What You’ll Need:

    • Bachelors Degree in English, Journalism, or related field is a plus 
    • 2-4 years of professional experience in technical writing, editing, or related work preferred
    • Experience working with Software Development teams, and firm understanding of the SDLC; Experience working in QA or customer-facing roles is a plus
    • Experience with MadCap Flare, RoboHelp, JIRA (or similar), MS Office products, Wiki sites (Confluence preferred) and web-based content required
    • Ability to work independently and manage your time wisely
    • You have some exposure how Agile teams run and can balance the wants of stakeholders with the needs of users
    • You can take product requirements from a Jira ticket and work with development teams to turn that information in to task-based documentation
    • Proven ability to learn and describe complicated, abstract technology as well as products, functions, and features in clear and helpful language, using industry-standard and common language as appropriate for the audience
    • Proven ability to harvest information from subject matter experts, and cross-functional team members
    • Ability to work closely in a collaborative role with other team members of varying levels of technical expertise

    About Comscore

    At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.


    Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit


    EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.


    To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.


    At this time, Comscore will not sponsor a new applicant for employment authorization for this position.






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